SHIPPING POLICY

SHIPPING AND DELIVERY

• When will I receive my order?

Orders typically take 1-2 business days to process before shipping during regular fulfillment days. Domestic shipping usually takes 7-15 days after processing.

Please Note: High-volume periods like holidays and launch days may extend processing times to 3-7 business days. Carrier delays, which are beyond our control, can also occur during seasonal times.

Important: B-Free is not responsible for delays due to inclement weather, unforeseen circumstances in your area, or any of our shipping locations.

We do our best to keep customers informed of any shipping delays. If you need a status update on your order, please email us at support@bfreeclothing.com or WhatsApp us at +91-9818832977 (Mon-Sat, 10:30 am - 7:00 pm IST).

Shipping Issues: Please note that we are not responsible for lost or stolen items, or for delays caused by carriers during delivery or returns.

 

• What if there are “address issues” with my order?

If you’ve entered an incorrect address or need to change it after placing an order, please email support@bfreeclothing.com or WhatsApp us at +91-9818832977 (Mon-Sat, 10:30 am - 7:00 pm IST) immediately.

If your request comes after the package has already been shipped, you’ll need to wait until it’s delivered before any action can be taken. If the package is returned to us and you’ve provided a new address in the meantime, we will resend it to the updated address.

Please note that if the package is successfully delivered to the incorrect address on file (and not received by you), B-Free will not be responsible, and no refund will be issued.

 

• What if my order is damaged during shipping?

B-Free Clothing is not responsible for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier directly to file a claim.

Be sure to save all packaging materials and damaged items before filing your claim.